30-Days Refund and Returns Policy

Overview

Our return and refund policy lasts 30 days from the date you receive your item. If 30 days have passed since delivery, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused, unaltered, and in the same condition that you received it. The commemorative coin must not have been removed from its protective capsule or display case, and must be free of scratches, fingerprints, or signs of handling. It must also be returned in the original packaging, including any certificate of authenticity, display stand, or outer box. Items returned without the original certificate of authenticity or protective capsule may not be eligible for a full refund.

Cancellations

You may cancel your order for a full refund at any time before it has shipped. To cancel, contact us at Support@gospelofthehunt.com with your order number. Once your order has shipped, it can no longer be cancelled, and any return will be handled under this policy.

How to start a return

To complete your return, we require a receipt or proof of purchase. Contact us first at Support@gospelofthehunt.com. Once we confirm that your item is eligible, we will provide you with a return address and an RMA (Return Merchandise Authorization) number. Please write this order/RMA number on the outside of the parcel. Returns without this number may be refused or delayed.

Please do not send your purchase back to the manufacturer.

Return shipping costs

For returns not caused by a quality issue, the buyer is responsible for the return shipping cost. We recommend using a trackable shipping service. If the item is defective, damaged in transit, or incorrect due to our error, we will bear the return shipping cost.

If a return parcel is lost or damaged in transit, the buyer is responsible for filing a claim with the carrier. We recommend using a trackable and insured shipping service.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and issued to your original method of payment within 3 business days. Please note that your bank or card issuer may take additional time to post the refund to your account.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery (a partial refund may be granted at our discretion).

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@gospelofthehunt.com.

Craftsmanship note

Due to the nature of cast or minted craftsmanship, minor characteristics such as tiny bubbles, slight color variation, or faint mold seam marks are normal and are not considered defects.

Inspection on delivery

Please inspect your item upon delivery where possible. If the coin is cracked, severely deformed, or the packaging is visibly damaged, please contact us with photos so we can arrange a replacement or refund. If you are unable to inspect the parcel in front of the courier, please contact us with photos within 48 hours of signing for delivery, and we will still arrange a replacement or refund.

Exchanges

We only replace items if they are defective or damaged. To request an exchange for the same item, email us at Support@gospelofthehunt.com first. Once confirmed, we will provide return instructions and an RMA number.

Low-value items

This applies to both refunds and replacements. For low-value items, after confirmation by our customer service team, you may not need to ship the item back. Typically, items with a value under $20 may qualify for this option at our discretion. We may issue a refund or send a replacement directly.

Changes to this policy

We reserve the right to update this Return and Refund Policy at any time. Any changes will apply only to orders placed after the updated policy takes effect. Orders placed before the change will be governed by the policy in effect at the time of purchase.

Model Withdrawal Form (optional)

To: Support@gospelofthehunt.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature (only if paper form):
Date:

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